background blue with waves

Closely Security

Effective Date: September 1, 2022

"Closely considers the security of our systems and applications to be of the utmost importance."

REPORTING SECURITY VULNERABILITIES

Closely welcomes input from the security research community. Through responsible disclosure we hope to improve the security of our applications and user data. To that end, we encourage security researchers to notify us of any potential vulnerabilities uncovered to [email protected] Reports received through this channel should receive a prompt reply and if you do not receive a timely response we ask that you please attempt to contact us again. To protect our users we also request that you please refrain from sharing information about any potential vulnerabilities with anyone outside of Closely. Once we have confirmed the vulnerability and mitigation we hope that you will join us in an announcement.

EXCLUSIONS

While researching, we'd like to ask you to refrain from:

  1. Denial of service
  2. Spamming
  3. Social engineering (including phishing) of Closely staff or contractors
  4. Any physical attempts against Closely property or data centers